Hail damage roof repair in Grapevine, TX
Hail damage is hard to spot from the ground. Hail damage roof repair in Grapevine, TX starts with a free, documented inspection: we get up on your roof, photograph any damage and tarp any leaks. Then we walk you through your repair options, and how a claim works if you decide to file one.
What to do after a hailstorm in Grapevine
Two things come first: keep water out, and get the damage documented before anything is repaired. If water is getting in, we tarp the damaged spot. Then our free storm inspection gives you dated photos of every hail and wind hit.
- Stay off the roof. Wet, hail-covered shingles are slippery. And hail damage isn’t always easy to see from up there.
- Write down the date and time of the storm. Your insurance company will ask when it happened.
- Take photos from the ground. Get dented gutters and vents, the AC unit, broken windows, and any water inside.
- Stop any leaks. A tarp now saves you from bigger damage later. Keep your receipts. See emergency roof repair.
- Get a roof inspection. Find out if there’s real damage before you decide whether to file a claim. See what our free roof inspection covers.
- File your claim. Have your policy number and the storm date ready when you call your insurance company.
- Keep everything in one place. Photos, receipts, the adjuster’s name, and every letter and email.
Signs of hail damage on your roof
Hail here mostly comes in spring, from March through June (see the chart below). But a strong storm can bring hail any time of year. After one passes, start with a walk around the house.
Around the house (safe to check yourself)
- Dents or fresh hail marks on gutters, downspouts and metal vents
- Dents in the thin metal fins on your outdoor AC unit
- Granules (the sandy grit on top of shingles) piled up where your downspouts drain
- Torn window screens, chipped paint, or marks on fences and decks
- Pieces of shingle in the yard, or new water stains on a ceiling
On the roof (leave this part to us)
- Dark, round spots where hail knocked off the granules
- “Bruises”: soft spots, like on a bruised apple, where the shingle cracked inside
- Cracked or split shingles, especially along the ridge (the top peak of the roof), which takes direct hits
- Dented flashing (the metal around chimneys and vents), vent caps, and pipe jacks (the collars that seal pipes coming through the roof)
Hail-damaged shingles often don’t leak right away. The sun wears down the damaged spots over the next few months. That’s why a roof can start leaking long after the storm.
How we document hail and wind damage
Our free storm inspection ends with a dated photo report you keep. It shows each side of your roof with the hail and wind hits marked, plus the dents on gutters, vents and AC fins that show how big the hail was and which way it came from. You can share it with your insurance adjuster.
A report shows what’s on your roof. It doesn’t decide your claim. Your insurance company sends its own adjuster and makes that call.
Hail damage repair or a new roof?
If the damage is limited to a few shingles or one side of the roof, and we can match your shingles, a roof repair is usually enough. If hail hit several sides, patching won’t fix it. A full roof replacement is the usual answer, often through an insurance claim.
Upgrading while insurance replaces your roof
Insurance pays for a roof like the one you had. You can pay the difference to upgrade to Class 4 impact-resistant shingles, which hold up much better to hail. You may also get a discount on your insurance.
How a hail claim works in Texas
Once you file a claim, Texas law gives your insurance company deadlines to follow. Here’s how a typical roof claim goes:
- You file the claim. Within 15 days, your insurance company has to let you know it got your claim, start looking into it, and ask for anything it needs from you.
- An adjuster looks at your roof. That’s the person your insurance company sends out. We can meet them there and show them the damage we found.
- Your insurance company decides. Once it has everything it asked for, it has 15 business days to tell you yes or no in writing. If it needs more time, it has to tell you why, and it can take up to 45 more days. After a major storm that the state declares a catastrophe, each of these deadlines gets 15 extra days.
- You get paid. Once your claim is approved, your insurance company has 5 business days to pay.
Many policies pay in two checks. The first check is the cost of a new roof, minus an amount for your old roof’s age and wear. Insurers call this the actual cash value. The rest comes after the work is done and your insurance company gets the final bill. It can hold that second check until you show you’ve paid your deductible. Some policies only pay the first check for roofs. Many Texas policies also have a separate deductible just for wind and hail, often a percentage of your home’s insured value. Your declarations page (the summary at the front of your policy) shows which ones apply to you.
What Texas law says about roofers after a storm
After a big storm, lots of roofers come knocking, some from out of town. Here are a few Texas rules that are good to know:
- Roofers can’t pay your deductible. We don’t pay or waive insurance deductibles. It’s against the law in Texas. If insurance is paying for a job of $1,000 or more, the contract has to include a note saying you owe the deductible.
- Roofers can’t handle your claim for you. We’ll show your adjuster the damage and give you a written estimate. The claim is between you and your insurance company.
- Out-of-town crews can’t ask for money up front after a declared disaster. This applies when the governor or a county judge declares a disaster. Roofers who haven’t had a business address in the county (or the next one over) for at least a year need a written contract. They can’t ask to be paid before work starts, and they can only take payments as the work gets done.
It’s normal to ask any roofer for a few things: a local address you can visit, their City of Grapevine contractor registration, and proof of insurance. You should also get a written contract that includes the deductible note, and the names of three recent customers in Grapevine.
Local storm data
When hail hits Grapevine and Tarrant County
Here’s how often hail has been reported in Tarrant County since 2000. Most of it comes March through June.
Show the numbers
| Month | Hail reports | Share |
|---|---|---|
| January | 8 | 0.9% |
| February | 7 | 0.8% |
| March | 171 | 19.1% |
| April | 263 | 29.3% |
| May | 260 | 29.0% |
| June | 104 | 11.6% |
| July | 9 | 1.0% |
| August | 18 | 2.0% |
| September | 8 | 0.9% |
| October | 36 | 4.0% |
| November | 3 | 0.3% |
| December | 10 | 1.1% |
Storms that hit Grapevine
Quarter-size (1-inch) hail reported along SH 114 in Grapevine.
Hail up to 1 inch reported near Grapevine.
The DFW Airport weather station measured a 77 mph thunderstorm wind gust.
Two EF-1 tornadoes. One peeled large sections of roof off the Sam’s Club on Ira E. Woods Avenue; the other damaged the roof of Grapevine Mills.
Half-dollar-size hail near SH 114 and SH 121. The same storms caused over $1 billion in hail damage in Dallas County.
Golf-ball-size hail fell for several minutes, damaging cars at DFW Airport and about 50 American Airlines planes.
Golf-ball-size hail in Grapevine, with an estimated $5 million in property damage.
Two-inch hail reported in Grapevine.
Source: NOAA National Centers for Environmental Information, Storm Events Database. Data through June 2026.
Storm response
Water coming in right now?
Call us. We’ll put a tarp over the damaged spot to keep more water out, take photos for your insurance company, and come back to fix it for good when the weather clears.
FAQ
Hail damage and insurance FAQs
Does homeowners insurance cover hail damage to a roof in Texas?
Most Texas homeowners policies cover sudden hail and wind damage, minus your deductible. How much they pay depends on your policy. Some pay the full cost of a new roof. Others take off an amount for your roof’s age, especially on older roofs. Some don’t cover damage that only affects how the roof looks. Your insurance agent can tell you which kind you have.
How long do I have to file a hail damage claim?
Your policy sets the deadline. Some policies give you one year, unless you have a good reason for filing late. It’s best not to wait. The longer you wait, the harder it is to show which storm caused the damage.
Can my roofer file or negotiate my claim for me?
No. In Texas, a roofer can’t handle or negotiate your claim for you. We’ll inspect your roof, take photos of the damage, and show your adjuster what we found. We’ll also give you a written estimate. The claim is between you and your insurance company.
Can a roofer pay or waive my deductible?
No. Texas law doesn’t allow roofers to pay or waive your deductible, so we don’t. If insurance is paying for a job of $1,000 or more, the contract has to include a note saying you owe the deductible.
What if my hail claim is denied or underpaid?
Ask your insurance company to explain its decision in writing and to take a second look at your roof. Send anything it didn’t see, like dated photos and a detailed estimate. You can also hire a licensed public adjuster (someone who works your claim for you) or a lawyer. Or call the Texas Department of Insurance help line at 800-252-3439.
Can hail damage be repaired instead of replacing the whole roof?
Yes, if the damage is limited to a few shingles or one side of the roof, and we can find shingles that match. If hail hit several sides of the roof, a repair usually won’t fix it, and we’ll recommend a new roof.
Free inspection
Get a free roof inspection in Grapevine
Tell us what’s going on. We’ll come out, take photos of your roof, and tell you what it needs. If it doesn’t need anything yet, we’ll tell you that too.
- Photos of your whole roof that you can keep
- A written price, line by line, if it needs work
- Help deciding if it’s worth calling your insurance
Prefer email? Contact Grapevine Roofer.